Outage in Neo4j Aura
Aura Console is currently unreachable
Resolved MajorIncident Report
We've detected that Aura Console is currently unreachable. We are actively investigating this incident. Individual instances should not be effected.
Components affected
Neo4j Aura Aura Console (console.neo4j.io)Need to monitor Neo4j Aura outages?
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/13/2025 05:18AM
This incident has been resolved
Aura Console is operational and is available to use without any issues
MONITORING
10 months ago - at 06/13/2025 12:23AM
Aura Console should now be fully operational and available now that the underlying cloud provider's services have all recovered.
IDENTIFIED
10 months ago - at 06/12/2025 07:33PM
We are updating this to partial outage as Console is reachable more consistently in recent tests. The underlying cause of the outage for our cloud providers is still under investigation.
According to that, services are restoring and we expect full operations once that is fully restored.
IDENTIFIED
10 months ago - at 06/12/2025 07:13PM
The identified issue is reported on our cloud provider's status page: https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW
We are continuing to work to restore Console availability.
INVESTIGATING
10 months ago - at 06/12/2025 06:57PM
Our cloud provider is currently experiencing an outage that is impacting Aura Console reachability. At this point it is reachable but may be intermittent until the the outage is fully resolved.
INVESTIGATING
10 months ago - at 06/12/2025 06:42PM
We've detected that Aura Console is currently unreachable. We are actively investigating this incident. Individual instances should not be effected.
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