Outage in Neo4j Aura

Public role privilege modification impacted for some Business Critical instances

Minor
July 01, 2025 - Started 1 day ago
Official incident page

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Outage Details

We have identified an issue where the PUBLIC role cannot be modified on certain Business Critical instances. The public role is available to all database users, and contains a limited set of privileges outlined in our documentation: https://neo4j.com/docs/operations-manual/current/authentication-authorization/built-in-roles/#access-control-built-in-roles-public
Components affected
Neo4j Aura AuraDB Business Critical (*.databases.neo4j.io) on GCP Neo4j Aura AuraDB Business Critical (*.databases.neo4j.io) on AWS Neo4j Aura AuraDB Business Critical (*.databases.neo4j.io) on Azure
Latest Updates ( sorted recent to last )
IDENTIFIED about 18 hours ago - at 07/02/2025 05:17AM

We have identified the issue and a fix is being rolled out

IDENTIFIED 1 day ago - at 07/01/2025 04:38PM

We have identified an issue where the PUBLIC role cannot be modified on certain Business Critical instances.
The public role is available to all database users, and contains a limited set of privileges outlined in our documentation: https://neo4j.com/docs/operations-manual/current/authentication-authorization/built-in-roles/#access-control-built-in-roles-public

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