Outage in Neo4j Aura
Aura operations on AWS affected by an incident in US-EAST-1 region
Resolved MinorIncident Report
An active issue on AWS us-east-1 is affecting Neo4j Aura operations in the regions where we have some dependency on an impacted AWS service.
See more details https://health.aws.amazon.com/health/status
Other regions not currently impacted.
Components affected
Neo4j Aura AuraDS Enterprise on AWS (*.databases.neo4j.io) Neo4j Aura AuraDB Business Critical (*.databases.neo4j.io) on AWS Neo4j Aura AuraDB Professional on AWS (*.databases.neo4j.io) Neo4j Aura AuraDS on AWS (*.databases.neo4j.io) Neo4j Aura AuraDB Virtual Dedicated Cloud on AWS (*.databases.neo4j.io)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/20/2025 11:13AM
The underlying AWS incident has bene resolved and our services have now resumed and fully recovered
MONITORING
6 months ago - at 10/20/2025 10:32AM
We are continuing to see good recovery across the service. We will update when this is completed.
MONITORING
6 months ago - at 10/20/2025 09:58AM
We see clear signs of recovery and our impacted service are progressively getting back to normal.
We will monitor and update when we can confirm full recovery and normal operations.
IDENTIFIED
6 months ago - at 10/20/2025 09:39AM
Operations such as Create, Pause, Resume, Clone are affected globally due to a dependency. Backups in the affected region of AWS us-est-1 will be impacted
The affected AWS service is now starting to recover and we are monitoring the situation
IDENTIFIED
6 months ago - at 10/20/2025 09:15AM
An active issue on AWS us-east-1 is affecting Neo4j Aura operations in the regions where we have some dependency on an impacted AWS service.
See more details https://health.aws.amazon.com/health/status
Other regions not currently impacted.
Latest Neo4j Aura outages
Console is not available - about 2 months ago
Subset of MERGE queries lead to setting unexpected property values - about 2 months ago
Middle East Availability - AWS - about 2 months ago
Limited set of queries impacted by Cypher 25 issue - 3 months ago
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