Outage in Neo4j Aura

Pause / Resume / Destroy operations failing

Resolved Minor
November 18, 2025 - Started 7 days ago - Lasted about 1 hour
Official incident page

Incident Report

We have identified an issue resulting in Pause, Resume and Delete operations to fail in both Console and Aura API across all tiers of Aura. We are actively working to resolve the issue and will report progress.

Need to monitor Neo4j Aura outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 11/18/2025 04:39PM

After monitoring the fix for some time, we can confirm that the issue is resolved and normal operations have resumed.

MONITORING 7 days ago - at 11/18/2025 04:16PM

We have released a fix to this issue and are monitoring to ensure all operations are back to normal.

IDENTIFIED 7 days ago - at 11/18/2025 03:56PM

We have identified an issue resulting in Pause, Resume and Delete operations to fail in both Console and Aura API across all tiers of Aura. We are actively working to resolve the issue and will report progress.

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook