Outage in Neo4j Aura
Some Aura operations impacted currently for a single Cloud Service Provider
Resolved MinorIncident Report
We are investigating a Cloud Service Provider issue that is impacting some Aura operations in a limited number of regions.
Components affected
Neo4j Aura Azure Cloud Services (Compute) Neo4j Aura Azure Private Link Neo4j Aura Azure AKS Neo4j Aura Azure Storage Services Neo4j Aura AuraDB Business Critical (*.databases.neo4j.io) on Azure Neo4j Aura AuraDB Virtual Dedicated Cloud on Azure (*.databases.neo4j.io) Neo4j Aura AuraDB Professional on Azure (*.databases.neo4j.io) Neo4j Aura Aura API (api.neo4j.io)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 10/29/2026 04:45PM
This incident has now been fully resolved
MONITORING
10 days ago - at 10/29/2026 04:09PM
The Cloud Service Provider is working on the fix deployment and we are continuing to monitor the situation currently.
IDENTIFIED
10 days ago - at 10/29/2026 01:34PM
The Cloud Service Provider has identified the cause and is working on fixing the underlying issue. We will update further on the progress as we receive updates from the CSP.
INVESTIGATING
10 days ago - at 10/29/2026 11:44AM
We are continuing to work with the Cloud Service provider to resolve the issue. The regions affected so far are brazilsouth, centralus, canadacentral, northeurope and this list may evolve over time.
INVESTIGATING
10 days ago - at 10/29/2026 10:28AM
We are continuing to work with the CSP on the issue. The regions affected so far are brazilsouth, centralus, canadacentral, northeurope and this list may evolve over time.
INVESTIGATING
10 days ago - at 10/29/2026 09:51AM
Updating the impact for affected Aura components, based on ongoing investigations.
INVESTIGATING
10 days ago - at 10/29/2026 09:43AM
We are continuing to investigate this issue.
INVESTIGATING
10 days ago - at 10/29/2026 09:36AM
We are continuing to investigate the issue and are working with the CSP. At this point in time the issue appears to be impacting the AMER regions.
INVESTIGATING
10 days ago - at 10/29/2026 09:06AM
We are investigating a Cloud Service Provider issue that is impacting some Aura operations in a limited number of regions.
Latest Neo4j Aura outages
Aura Console and API are experiencing a low amount of timeouts. We are investigating the issue. - 6 days ago
GCP - Europe West 2 - Partial Outage - 19 days ago
Issue for some customers with instance metrics (endpoint and in Console). - about 1 month ago
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