Outage in Neon One

Neon CCM, Neon Giving Days Slowdown

Resolved Major
June 11, 2024 - Started 6 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue that is causing some Neon CCM and Neon Giving Day customers to experience a slow connection. We will update this page when we have more information.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 06/11/2024 07:30PM

The incident has been resolved and all systems are operational. We are continuing to closely monitor for any further issues.

IDENTIFIED 6 months ago - at 06/11/2024 05:21PM

We have identified the issue and are working on implementing a fix.

INVESTIGATING 6 months ago - at 06/11/2024 04:57PM

We are currently investigating an issue that is causing some Neon CCM and Neon Giving Day customers to experience a slow connection. We will update this page when we have more information.

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