Outage in Neon One
Neon Pay Charge Outage
Resolved Major
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Outage Details
Neon Pay Charges are currently timing out. We are investigating this issue and will post an update shortly.
Components affected
Neon One Neon PayLatest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 03/19/2025 09:54PM
Neon Pay has been fully operational since 11:28 am U.S. Central Time, and we have confirmed that all charges are processing as expected. We will reach out individually to the small number of organizations impacted by today's issue.
If you have any questions, please reach out to the Neon Pay Support team
MONITORING
2 months ago - at 03/19/2025 04:37PM
A fix has been implemented and charge processing has been restored. We will continue to monitor. We apologize for any inconvenience this has caused.
INVESTIGATING
2 months ago - at 03/19/2025 04:26PM
Neon Pay Charges are currently timing out. We are investigating this issue and will post an update shortly.
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