Outage in Neon One
Neon Pay Charge Outage
Resolved Major
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Outage Details
We are currently investigating an issue causing most charges to fail. We will update this page as soon as we have more information.
Components affected
Neon One Neon PayLatest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 04/04/2025 03:45PM
We identified what appeared to be a charging outage, but upon further investigation, we have confirmed that charging is and has been fully operational. Our incident response policy was initiated prematurely, and we apologize for any alarm or confusion our human error may have caused.
INVESTIGATING
2 months ago - at 04/04/2025 03:25PM
We are currently investigating an issue causing most charges to fail. We will update this page as soon as we have more information.
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