Outage in Neon One
Disruption to Email service
Resolved MajorIncident Report
Neon CRM is experiencing a disruption with its email service. Users have reported an inability to send emails. We are investigating this issue and will provide updates as we work towards resolution.
Components affected
Neon One Neon CRMTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 08/10/2025 08:22PM
After further monitoring, no additional issues have been reported. The incident has been resolved. Thanks for your patience!
MONITORING
9 months ago - at 08/10/2025 07:39PM
We've identified the issue and implemented a fix. Currently, we are monitoring to ensure no further action is needed.
IDENTIFIED
9 months ago - at 08/10/2025 07:08PM
Our team has identified the cause of this issue and is working towards a resolution. We will continue to provide updates as we address the problem.
INVESTIGATING
9 months ago - at 08/10/2025 06:30PM
We are continuing to investigate this issue.
INVESTIGATING
9 months ago - at 08/10/2025 06:29PM
Neon CRM is experiencing a disruption with its email service. Users have reported an inability to send emails. We are investigating this issue and will provide updates as we work towards resolution.
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