Outage in Neon One
Neon One MFA Code Delays
Resolved Minor
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Outage Details
This morning, our Text Message Multi-Factor Authentication partner reported an incident involving delivery delays to multiple text message providers. Our provider is working with their carrier partners to resolve this issue. We will post updates as soon as they become available.
Components affected
Neon One Neon Pay Neon One Neon CRM Neon One Neon Giving Days Neon One Neon CCM Neon One Arts People Neon One Neon WebsitesLatest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 04/24/2025 05:04PM
This incident has been resolved.
MONITORING
about 2 months ago - at 04/22/2025 06:05PM
A fix has been implemented. We will continue to monitor the situation.
IDENTIFIED
about 2 months ago - at 04/22/2025 04:06PM
This morning, our Text Message Multi-Factor Authentication partner reported an incident involving delivery delays to multiple text message providers. Our provider is working with their carrier partners to resolve this issue. We will post updates as soon as they become available.
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