Neon One status updated a few minutes ago
Neon One is having a major outage
Intermittent charging issues with Neon Pay
This chart shows the number of user-reported issues for Neon One service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Neon One is down. The map shows recent Neon One outages from around the world.
Neon One Outage MapSee what users report when Neon One is down and how Neon One outages affect them.
NEON completely down. Will not load..
All pages loading slowly, some won't load at all..
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In the last 90 days, Neon One had 7 incidents (6 major outages and 1 minor incident) with a median duration of 21 hours 54 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Full incident reports for recent Neon One outages, including timelines, affected components, and resolution details.
| Title | Started At | Duration |
|---|---|---|
|
We are currently investigating an issue causing charges to intermittently fail on Neon Pay across...
|
Mar 20, 2026 at 10:14 PM UTC
|
Ongoing |
|
Our team has addressed an issue with our database resulting in latency issues. We have implemente...
|
Mar 17, 2026 at 04:01 PM UTC
|
about 4 hours |
|
We are currently investigating an issue preventing some users from accessing Neon Pay. Charging i...
|
Mar 16, 2026 at 03:17 PM UTC
|
about 22 hours |
|
We have been made aware of and are currently investigating an issue with Credit Card transactions...
|
Mar 12, 2026 at 02:13 PM UTC
|
about 8 hours |
|
We've identified an issue with the Inspire WordPress website platform that is causing Event pages...
|
Mar 11, 2026 at 09:38 PM UTC
|
1 day |
|
The issue has been identified and a fix is being implemented.
|
Mar 06, 2026 at 07:54 PM UTC
|
Ongoing |
|
We are currently investigating an issue with the Arts People system that is causing admin and pub...
|
Mar 03, 2026 at 04:28 PM UTC
|
7 days |
|
We’re experiencing delay in loading CRM pages. Our team is investigating the issue.
|
Dec 19, 2025 at 07:08 PM UTC
|
about 1 hour |
|
We are currently experiencing a service interruption and are actively investigating.
|
Dec 19, 2025 at 01:47 PM UTC
|
19 minutes |
|
We are aware of a slowdown in Neon CRM which caused some users to experience issues with logging ...
|
Dec 16, 2025 at 04:54 PM UTC
|
about 3 hours |
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Check upcoming Neon One maintenance windows. 1 scheduled maintenances may affect Neon One status.
Scheduled for April 18, 2026 at 03:00 AM EDT · until 05:00 AM EDT
Neon CRM will be undergoing scheduled maintenance on April 18th with expected downtime between 2-4am CST. This maintenance period is for the Neon CRM April 18th product release, and release notes will be available by April 17th.
Check if any Neon One component is down. View the current status of 6 services and regions.
| Component | Status |
|---|---|
| Arts People | OK |
| Neon CCM | OK |
| Neon CRM | OK |
| Neon Giving Days | OK |
| Neon Pay | OK |
| Neon Websites | OK |
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Teams that track Neon One status also keep an eye on these services. Add them all to your IsDown dashboard for a single view of your dependencies.
IsDown has monitored Neon One continuously since April 2024, tracking this CRM & Sales Enablement for 1 year. Over that time, we've documented 108 outages and incidents, averaging 4.7 per month.
We monitor Neon One's official status page across 6 components. IsDown interprets Neon One statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Neon One is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Neon One status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Neon One's status page every few minutes, across all 6 components. We combine official status data with user reports to detect when Neon One is down, often before the vendor announces it.
When Neon One status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Neon One official status page for major/minor outages or downtimes. A major outage is when Neon One experiences a critical issue that severely affects one or more services/regions. A minor incident is when Neon One experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Neon One outage, we send you an alert and update your dashboard and status page.
Neon One and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Neon One status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Neon One publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Neon One and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
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IsDown checks the status of over 6,020+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
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Looking for Neon One outage alerts like Downdetector? IsDown monitors Neon One's official status page for verified incident data, not just user reports. Know exactly when Neon One is down, which components are affected, and when service health is restored. Here's why official Neon One status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Neon One status page monitoring. Know when Neon One is down with real time incident details. | ||
| Monitor 6,020+ services including Neon One in a single dashboard. | ||
| Instant Neon One outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Neon One official status plus user reports for early outage detection. | ||
| Maintenance feed for Neon One | ||
| Granular alerts filtering by Neon One components and regions. |
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Neon One is down. You can check Neon One status and incident details on the top of the page. IsDown continuously monitors Neon One official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Neon One seems to be having problems. You can check Neon One status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Neon One might be slow as there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Neon One official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Neon One last outage was on March 20, 2026 with the title "Intermittent charging issues with Neon Pay"
IsDown has tracked 109 Neon One incidents since April 2024.
Check the Neon One status at the top of this page. IsDown combines official status page data with user reports to show whether Neon One is down for everyone or if the issue is on your end.
IsDown monitors 6 Neon One components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Neon One and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Neon One is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Neon One's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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