Neon experienced database connectivity issues in US-East-1 Cell 6 starting at 00:20 UTC on May 8, 2026, affecting approximately 1,000 projects with slow or stuck compute start events. The incident lasted 2.6 hours and was mitigated by 02:21 UTC the same day.
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Starting at approximately 00:20 May 8, 2026, customers may experience connectivity issues with databases in US-East-1 Cell 6
We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.
Between 00:20 UTC and 02:21 UTC May 8, 2026, approximately 1,000 projects in US-East-1 Cell 6 experienced slow or stuck compute start events.
The issue has been mitigated. We will continue to monitor the platform and confirm resolution.
Further updates will be provided within the next hour, or as events warrant.
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