Incident Report
Summary AI Generated
Neon experienced a database connectivity issue that caused degraded performance for a subset of customers starting at 19:50 UTC on May 10, 2026. The incident lasted 4.8 hours and was classified as minor severity. The issue was identified and remediation was applied to resolve the service degradation.
We are actively investigating an issue with a Neon service.
Next Update
We will provide another update within 1 hour, or sooner if there is a material change in service status.
Next Update
We will provide another update within 1 hour, or sooner if there is a material change in service status.
Components affected
Neon Database ConnectivityTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
7 days ago - at 05/09/2026 08:32PM
We are actively investigating an issue with a Neon service.
Next Update
We will provide another update within 1 hour, or sooner if there is a material change in service status.
7 days ago - at 05/09/2026 11:09PM
Impact Summary
Starting at 19:50 UTC May 10 2026, a subset of customers may experience degraded performance on Neon.
Current Status
We identified the issue and are applying the remediation.
Recommendations
No customer action is required at this time.
Next Update
We will provide another update within 1 hour, or sooner if there is a material change in service status.
Latest Neon outages
Issue with project or branch operations is us-west-2 - 17 days ago
ES-1872733 - 24 days ago
ES-1837380 - about 1 month ago
Issue creating new monitoring integrations on Neon Console - 2 months ago
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