Neon experienced failures and delays in compute operations and database connectivity in the sa-east-1 region starting at 12:30 UTC on May 25, 2026. The incident affected database connectivity and project/branch operations for customers in that region. The issue was identified and remediation was applied, with the incident lasting approximately 1.6 hours.
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Starting at approximately 12:30 UTC May 25, 2026, customers may experience failures or delays in compute operations or database connectivity.
We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.
Starting at approximately 12:30 UTC May 25, 2026, customers may experience failures or delays in compute operations or database connectivity.
We identified the issue and are applying the remediation. Further updates will be provided within the next hour, or as events warrant.
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