Outage in Neon
Issues with project operations in sa-east-1
Resolved Minor
May 25, 2026 - Started 7 days ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
Neon experienced failures and delays in compute operations and database connectivity in the sa-east-1 region starting at 12:30 UTC on May 25, 2026. The incident affected database connectivity and project/branch operations for customers in that region. The issue was identified and remediation was applied, with the incident lasting approximately 1.6 hours.
Starting at approximately 12:30 UTC May 25, 2026, customers may experience failures or delays in compute operations or database connectivity.
We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.
We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.
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Latest Updates ( sorted recent to last )
7 days ago - at 05/25/2026 12:51PM
Starting at approximately 12:30 UTC May 25, 2026, customers may experience failures or delays in compute operations or database connectivity.
We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.
7 days ago - at 05/25/2026 02:11PM
Starting at approximately 12:30 UTC May 25, 2026, customers may experience failures or delays in compute operations or database connectivity.
We identified the issue and are applying the remediation. Further updates will be provided within the next hour, or as events warrant.
Latest Neon outages
ES-1952612 - 13 minutes ago
ES-1908002 - 23 days ago
Issue with project or branch operations is us-west-2 - about 1 month ago
ES-1872733 - about 1 month ago
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