May 2026: Phone system down
The Nets Netaxept phone system experienced an outage affecting other components of the service. The incident was investigated and resolved within 10 minutes.
Every past Nets Netaxept outage tracked by IsDown, with detection times, duration, and resolution details.
There were 207 Nets Netaxept outages since February 2022. The 30 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.
The Nets Netaxept phone system experienced an outage affecting other components of the service. The incident was investigated and resolved within 10 minutes.
Nets Netaxept experienced a service disturbance that required investigation. The issue affected the Netaxept payment service for 26 minutes. The incident was resolved without further details provided about the specific nature of the problem or its impact scope.
Nets Netaxept experienced a major outage affecting their customer support phone lines, making them temporarily unavailable to users. The incident impacted Netaxept Other Components and prevented customers from reaching support via phone. The issue was resolved within 5 minutes after investigation.
Nets Netaxept experienced a disturbance affecting both the Netaxept Checkout and Netaxept API components for 55 minutes. The technical team implemented a fix and monitored the system before confirming full resolution of the incident.
VippsMobilePay experienced an issue that affected transactions processed through Nets Netaxept's Checkout and API services for 30 minutes. The problem was identified and confirmed to be on VippsMobilePay's side, impacting payment processing capabilities. The incident was resolved after VippsMobilePay addressed the underlying issue.
Nets Netaxept's customer support phone lines went down for 4.4 hours, preventing customers from reaching support by phone. The phone system provider identified the root cause and implemented a workaround to restore service. The incident was fully resolved with phone lines returning to normal operation.
The Netaxept Query API experienced degraded performance for 6 minutes on February 27, 2026. The issue affected the Netaxept API component, impacting payment query functionality. The incident was resolved after investigation and monitoring confirmed normal service restoration.