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Nets Netaxept Outage History

Every past Nets Netaxept outage tracked by IsDown, with detection times, duration, and resolution details.

There were 206 Nets Netaxept outages since February 2022. The 31 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor April 15, 2026

April 2026: Disturbance on Netaxept

Detected Apr 15, 2026 4:54 PM EDT · Resolved Apr 15, 2026 5:21 PM EDT · Duration 26 minutes

Nets Netaxept experienced a service disturbance that required investigation. The issue affected the Netaxept payment service for 26 minutes. The incident was resolved without further details provided about the specific nature of the problem or its impact scope.

Major March 31, 2026

March 2026: Issues with phone system

Detected Mar 31, 2026 4:05 AM EDT · Resolved Mar 31, 2026 4:10 AM EDT · Duration 5 minutes

Nets Netaxept experienced a major outage affecting their customer support phone lines, making them temporarily unavailable to users. The incident impacted Netaxept Other Components and prevented customers from reaching support via phone. The issue was resolved within 5 minutes after investigation.

Minor March 30, 2026

March 2026: Disturbance on Netaxept - INC0899224

Detected Mar 30, 2026 7:45 AM EDT · Resolved Mar 30, 2026 8:40 AM EDT · Duration about 1 hour

Nets Netaxept experienced a disturbance affecting both the Netaxept Checkout and Netaxept API components for 55 minutes. The technical team implemented a fix and monitored the system before confirming full resolution of the incident.

Minor March 27, 2026

March 2026: Disturbance on Vipps MobilePay

Detected Mar 27, 2026 5:39 AM EDT · Resolved Mar 27, 2026 6:09 AM EDT · Duration 30 minutes

VippsMobilePay experienced an issue that affected transactions processed through Nets Netaxept's Checkout and API services for 30 minutes. The problem was identified and confirmed to be on VippsMobilePay's side, impacting payment processing capabilities. The incident was resolved after VippsMobilePay addressed the underlying issue.

Major March 10, 2026

March 2026: Phone system down

Detected Mar 10, 2026 4:17 AM EDT · Resolved Mar 10, 2026 8:41 AM EDT · Duration about 4 hours

Nets Netaxept's customer support phone lines went down for 4.4 hours, preventing customers from reaching support by phone. The phone system provider identified the root cause and implemented a workaround to restore service. The incident was fully resolved with phone lines returning to normal operation.

Minor February 27, 2026

February 2026: Disturbance on Netaxept - INC0887986

Detected Feb 27, 2026 8:26 AM EST · Resolved Feb 27, 2026 8:33 AM EST · Duration 6 minutes

The Netaxept Query API experienced degraded performance for 6 minutes on February 27, 2026. The issue affected the Netaxept API component, impacting payment query functionality. The incident was resolved after investigation and monitoring confirmed normal service restoration.