Outage in Netskope

Service Impact to SYD1, SYD2 Data Center.

Resolved Major
March 24, 2025 - Started 11 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating a service impacting incident at the SYD1, SYD2 datacenter(s) for the following service(s) Core Services. Full details can be found on the support portal.
Latest Updates ( sorted recent to last )
UPDATE 10 days ago - at 03/24/2025 05:04AM

Netskope has adjusted traffic routing through an alternate path to restore optimal performance and is currently monitoring to confirm the resolution.

UPDATE 11 days ago - at 03/24/2025 04:36AM

Netskope has identified a potential issue related to a specific transit path and Netskope is actively working to route traffic through an alternate path to restore optimal performance.

INVESTIGATING 11 days ago - at 03/24/2025 02:17AM

We are currently investigating this issue.

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