Outage in Netskope

Service Impact to MNL1 Data Center.

Resolved Major
April 23, 2025 - Started 1 day ago - Lasted about 24 hours

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Outage Details

We are investigating a service impacting incident at the MNL1 datacenter(s) for the following service(s) EProxy, GRE, IPSEC, Netskope Client, Proxy Chaining, Reverse Proxy, Secure Web Gateway. Full details can be found on the support portal.
Latest Updates ( sorted recent to last )
UPDATE about 11 hours ago - at 04/23/2025 07:01PM

Netskope continues monitoring the results

MITIGATED about 21 hours ago - at 04/23/2025 08:58AM

The issue has been mitigated, we are continuing to monitor the results.

UPDATE about 21 hours ago - at 04/23/2025 08:57AM

The issue has resurfaced again and Netskope has removed the PH-MNL1 from New Edge traffic management.

INVESTIGATING 1 day ago - at 04/23/2025 01:18AM

We are currently investigating this issue.

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