Outage in Netskope
Service Impact to LON3, MEL2, SJC2 Data Center.
Resolved Major
May 06, 2025 - Started 12 months ago
- Lasted about 1 hour
Incident Report
We are investigating a service impacting incident at the LON3, MEL2, SJC2 datacenter(s) for the following service(s) Management Console WebUI. Full details can be found on the support portal.
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Latest Updates ( sorted recent to last )
UPDATE
12 months ago - at 05/07/2025 03:07AM
Netskope identified the impact to be global, also affecting impacting FRA2 management plane. Netskope continues to investigate the issue.
UPDATE
12 months ago - at 05/07/2025 02:53AM
Netskope has identified that the issue has a global impact and also affects the RUH1 management plane.
UPDATE
12 months ago - at 05/07/2025 02:47AM
During the investigation, Netskope identified that the issue also impacted ZUR2 and SIN2 management planes. We are actively investigating the issue.
INVESTIGATING
12 months ago - at 05/07/2025 01:02AM
We are currently investigating this issue.
Latest Netskope outages
Service Impact to All DPs Data Center. - 11 days ago
Service Impact to FR4 Data Center. - 13 days ago
Service Impact to SIN2 Data Center. - 14 days ago
Service Impact to MEL2 Data Center. - 14 days ago
Service Impact to All MPs Data Center. - 17 days ago
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