Outage in Netskope
Service Impact to HYD1 Data Center.
Resolved Major
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Outage Details
The issue has been mitigated.
Netskope has two direct connections to Microsoft from HYD1, and one of these connections was experiencing intermittent instability, which led to asymmetric routing.
To resolve this, Netskope disabled the unstable link, allowing traffic to route through the remaining stable connection. Netskope Internal team currently in communication with Microsoft to ascertain the root cause of the link's instability.
Netskope has two direct connections to Microsoft from HYD1, and one of these connections was experiencing intermittent instability, which led to asymmetric routing.
To resolve this, Netskope disabled the unstable link, allowing traffic to route through the remaining stable connection. Netskope Internal team currently in communication with Microsoft to ascertain the root cause of the link's instability.
Latest Updates ( sorted recent to last )
MITIGATED
25 days ago - at 07/01/2025 11:07PM
The issue has been mitigated, we are continuing to monitor the results.
INVESTIGATING
25 days ago - at 07/01/2025 10:42PM
We are currently investigating this issue.
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