Outage in Netskope
Service Impact to AMS1, BRU1 Data Center.
Resolved MajorIncident Report
We are investigating a service impacting incident at the AMS1, BRU1 datacenter(s) for the following service(s) Gateway. Full details can be found on the support portal.
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Latest Updates ( sorted recent to last )
MITIGATED
7 months ago - at 09/16/2025 11:26PM
The issue has been mitigated, we are continuing to monitor the results.
UPDATE
7 months ago - at 09/16/2025 09:21PM
Netskope is still monitoring the mitigation strategy
MONITORING
7 months ago - at 09/16/2025 06:19PM
A fix has been implemented and we are monitoring the results.
UPDATE
7 months ago - at 09/16/2025 03:59PM
Netskope continues to work on the root cause investigation and mitigation strategy.
UPDATE
7 months ago - at 09/16/2025 02:12PM
Netskope continues to investigate the root cause and will update as soon as more details become available
UPDATE
7 months ago - at 09/16/2025 12:09PM
Netskope is currently performing the mitigation steps
UPDATE
7 months ago - at 09/16/2025 11:24AM
Netskope has performed changes to the affected tenant's NewEdge footprint to mitigate the impact.
INVESTIGATING
7 months ago - at 09/16/2025 08:57AM
We are currently investigating this issue.
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