Outage in Netskope
Service Impact to SJC1, SJC2, FRA2 Data Center.
Resolved Major
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Outage Details
We are investigating a service impacting incident at the SJC1, SJC2,FRA2 datacenter(s) for the following service(s) Incident Management System, Management Console WebUI. Full details can be found on the support portal.
Latest Updates ( sorted recent to last )
MITIGATED
about 10 hours ago - at 09/24/2025 12:25PM
The issue has been mitigated, we are continuing to monitor the results.
UPDATE
about 10 hours ago - at 09/24/2025 12:05PM
Netskope has implemented a workaround to mitigate the Forensics data loss on the affected SJC1, SJC2, and FRA2 management planes, and confirms that no forensics loss has been observed since 11:20 AM UTC.
UPDATE
about 10 hours ago - at 09/24/2025 11:48AM
Netskope has identified a widespread issue affecting one of the major global network transit carriers. Our teams are actively working with partners to optimize network paths and mitigate the impact.
INVESTIGATING
about 12 hours ago - at 09/24/2025 10:13AM
We are currently investigating this issue.
Latest Netskope outages
Service Impact to PHL1 Data Center. - about 5 hours ago
Service Impact to MNL1 Data Center. - about 17 hours ago
Service Impact to FRA2 Data Center. - 1 day ago
Service Impact to AMS1, BRU1 Data Center. - 9 days ago
Service Impact to DEL1 Data Center. - 9 days ago
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