Outage in Netskope

Service Impact to PHL1 Data Center.

Resolved Major
September 24, 2025 - Started about 5 hours ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating a service impacting incident at the PHL1 datacenter(s) for the following service(s) Secure Web Gateway. Full details can be found on the support portal.
Latest Updates ( sorted recent to last )
UPDATE about 3 hours ago - at 09/24/2025 06:34PM

Netskope is bringing PHL1 POP back into NewEdge rotation

MITIGATED about 4 hours ago - at 09/24/2025 05:39PM

The issue has been mitigated, we are continuing to monitor the results.

INVESTIGATING about 5 hours ago - at 09/24/2025 04:45PM

We are currently investigating this issue.

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