Outage in Netskope
Service Impact to SJC2 Data Center.
Resolved MajorIncident Report
We are investigating a service impacting incident at the SJC2 datacenter(s) for the following service(s) Management Console WebUI. Full details can be found on the support portal.
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Latest Updates ( sorted recent to last )
MITIGATED
2 months ago - at 09/30/2025 07:50PM
The issue has been mitigated, we are continuing to monitor the results.
UPDATE
2 months ago - at 09/30/2025 07:50PM
Netskope has confirmed that the mitigation step was successful and the impact has been mitigated. Additional details are available in the support portal.
UPDATE
2 months ago - at 09/30/2025 07:30PM
Netskope has implemented a mitigation step to isolate the issue. Validation is being performed to confirm if the impact has been fully mitigated at this time.
INVESTIGATING
2 months ago - at 09/30/2025 07:20PM
We are currently investigating this issue.
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