Outage in Netskope

Misclassification of a Subset of Domains as Uncategorized

Resolved Major
October 15, 2025 - Started 4 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating a service impacting incident for the following service(s) Secure Web Gateway. Full details can be found on the support portal.

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Latest Updates ( sorted recent to last )
UPDATE 4 days ago - at 10/15/2025 12:56PM

Netskope is working on a mitigation strategy. More details in the Support Portal article.

INVESTIGATING 4 days ago - at 10/15/2025 12:00PM

We are currently investigating this issue.

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