Outage in Netskope
Service Impact to ORD1 Data Center.
Resolved MajorIncident Report
We are investigating a service impacting incident at the ORD1 datacenter(s) for the following service(s) NPA Gateway. Full details can be found on the support portal.
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Latest Updates ( sorted recent to last )
MITIGATED
1 day ago - at 10/17/2025 08:55PM
The issue has been mitigated, we are continuing to monitor the results.
UPDATE
1 day ago - at 10/17/2025 08:53PM
Netskope identified a network routing path that was contributing to service disruption. The affected route was removed, and traffic has stabilized. We are currently monitoring performance and customer impact, and no further issues have been reported since mitigation. The ORD1 POP has been returned to NewEdge network, following verification of stability.
INVESTIGATING
1 day ago - at 10/17/2025 07:50PM
We are currently investigating this issue.
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