Outage in Netskope
Service Impact to SJC2 Data Center.
Resolved MajorIncident Report
We are investigating a service impacting incident at the SJC2 datacenter(s) for the following service(s) None. Full details can be found on the support portal.
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Latest Updates ( sorted recent to last )
UPDATE
5 months ago - at 10/28/2025 04:00PM
Netskope has confirmed that the mitigation strategy has been successful. Customers have reported successful client updates. Netskope will closely monitor before confirming the incident is fully resolved.
UPDATE
5 months ago - at 10/28/2025 03:49PM
Netskope has identified the potential root cause and has implemented a mitigation strategy. Validation is underway to confirm if the action was successful in improving the issue.
INVESTIGATING
5 months ago - at 10/28/2025 03:32PM
We are currently investigating this issue.
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