Outage in Netskope
Service Impact to SJC2 Data Center.
Resolved MajorIncident Report
We are investigating a service impacting incident at the SJC2 datacenter(s) for the following service(s) None. Full details can be found on the support portal.
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Latest Updates ( sorted recent to last )
UPDATE
28 days ago - at 10/28/2025 04:00PM
Netskope has confirmed that the mitigation strategy has been successful. Customers have reported successful client updates. Netskope will closely monitor before confirming the incident is fully resolved.
UPDATE
28 days ago - at 10/28/2025 03:49PM
Netskope has identified the potential root cause and has implemented a mitigation strategy. Validation is underway to confirm if the action was successful in improving the issue.
INVESTIGATING
28 days ago - at 10/28/2025 03:32PM
We are currently investigating this issue.
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