Outage in Netskope
Service Impact to WAW1 Data Center.
Resolved MajorIncident Report
We are investigating a service impacting incident at the WAW1 datacenter(s) for the following service(s) Netskope Client, Secure Web Gateway. Full details can be found on the support portal.
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Latest Updates ( sorted recent to last )
UPDATE
about 16 hours ago - at 10/29/2025 02:28PM
Netskope continues to investigate for a possible root cause of the issue and WAW1 will remain out of NewEdge until the issue has been identified and resolved.
MITIGATED
about 19 hours ago - at 10/29/2025 11:25AM
The issue has been mitigated, we are continuing to monitor the results.
UPDATE
about 19 hours ago - at 10/29/2025 11:25AM
This issue has been mitigated by removing WAW1 from NewEdge traffic management system.
INVESTIGATING
about 19 hours ago - at 10/29/2025 11:04AM
We are currently investigating this issue.
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