Outage in Netskope
Service Impact to All MPs Data Center.
Resolved MajorIncident Report
We are investigating a service impacting incident at the All MPs datacenter(s) for the following service(s) CASB API Data Protection. Full details can be found on the support portal.
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Latest Updates ( sorted recent to last )
MONITORING
4 months ago - at 11/12/2025 10:44PM
A fix has been implemented and we are monitoring the results.
UPDATE
4 months ago - at 11/12/2025 10:41PM
Netskope has deployed the fix in all the Management Plane data centers.
UPDATE
4 months ago - at 11/12/2025 10:03PM
Netskope has confirmed that the fix that was tested was successful. At this time, a plan is being developed to deploy the fix to all MP's. Netskope will provide updates as the fix is deployed to each MP successfully.
UPDATE
4 months ago - at 11/12/2025 09:16PM
Netskope is currently in the process of testing a potential fix for the issue in the testing environment. Once the fix is confirmed successful, Netskope will deploy the fix to all management plane data centers.
INVESTIGATING
4 months ago - at 11/12/2025 08:58PM
We are currently investigating this issue.
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