Service Impact to SJC1 Data Center.

The issue has been mitigated, we are continuing to monitor the results.

Netskope has restored all services and the issue is considered mitigated. We will continue to monitor the environment before declaring the incident fully resolved.

Netskope has successfully implemented the fix, and services are currently being restored in a phased manner. We are closely monitoring the environment and will provide an update once all services are fully operational.

Netskope is in the process of implementing the mitigation strategy, and we are monitoring the infrastructure as it stabilizes. We will continue both validation and close monitoring until completion. The next update will be provided by 12:30 PM UTC.

We are continuing the implementation of the mitigation strategy.

Netskope continues to work on the mitigation strategy.

Netskope is actively working to apply the mitigation strategy.

Netskope is actively investigating the root cause from all relevant angles and is developing a plan to mitigate the issue.

Netskope continues to investigate the issue.

We are currently investigating this issue.