Outage in Netskope
Service Impact to SV5 Data Center.
Resolved MajorIncident Report
We are investigating a service impacting incident at the SV5 datacenter(s) for the following service(s) CASB API Data Protection, Cloud Security Posture Management, Core Services, Incident Management System, Management Console WebUI, SaaS Security Posture Management. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
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Latest Updates ( sorted recent to last )
UPDATE
4 days ago - at 12/14/2025 03:34AM
Netskope has started implementing the fix in a phased manner and is monitoring the impact closely. We will provide the next update at approximately 5:30 UTC.
UPDATE
4 days ago - at 12/14/2025 02:22AM
Netskope has identified the root cause and is currently working on a fix to mitigate the impact.
INVESTIGATING
4 days ago - at 12/14/2025 01:20AM
We are currently investigating this issue.
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