Outage in Netskope
Service Impact to SJC1 Data Center.
Resolved MajorIncident Report
We are investigating a service impacting incident at the SJC1 datacenter(s) for the following service(s) CASB API Data Protection, Cloud Security Posture Management, Core Services, Incident Management System, Management Console WebUI, SaaS Security Posture Management. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
Need to monitor Netskope outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
MITIGATED
3 months ago - at 12/15/2025 01:58PM
The issue has been mitigated, we are continuing to monitor the results.
UPDATE
3 months ago - at 12/15/2025 12:40PM
Netskope has completed the fix implementation, and service restoration is underway in a phased approach. Continuous monitoring is in place, and we will update you once all services are fully operational.
UPDATE
3 months ago - at 12/15/2025 11:32AM
Netskope is currently completing the mitigation steps and we will provide an update upon completion.
UPDATE
3 months ago - at 12/15/2025 10:15AM
Netskope has identified the root cause and is currently working on a fix to mitigate the impact.
INVESTIGATING
3 months ago - at 12/15/2025 09:13AM
We are currently investigating this issue.
Latest Netskope outages
Users connected to CPT1 Unable to Access Tenant UI Hosted in ZUR2 MP - about 2 hours ago
Service Impact to SJC1 Data Center. - about 6 hours ago
Service Impact to AM2 Data Center. - 1 day ago
Service Impact to IAD3 Data Center. - 5 days ago
Service Impact to DFW3 Data Center. - 5 days ago
Stop wasting hours on 'is it us or them?'
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
