Service Impact to SIN2 Data Center.

Netskope has confirmed that the traffic engineering change has mitigated the network specific issue and there is no longer any impact on the IMS service. Netskope will continue to monitor closely for the next 30 minutes before moving this incident to resolved status.

The issue has been mitigated, we are continuing to monitor the results.

Netskope has performed traffic engineering to potentially mitigate the network connectivity issue that is impacting the IMS service. Netskope is currently monitoring to confirm if the issue has been mitigated.

A fix has been implemented and we are monitoring the results.

Netskope has identified that impact to the IMS service is ongoing. The impact has been caused by a secondary network related issue affecting intersite connectivity that was identified. Investigation remains underway to identify a potential mitigation strategy. WebUI and clientless impact remains fully mitigated at this time.

We are continuing to investgate this issue.

Netskope has confirmed that impact to the WebUI and clientless NPA has been mitigated with the fix that was implemented.  Netskope has identified that the IMS service was impacted and further assessment is being carried out to confirm.

A fix has been implemented and we are monitoring the results.

We have identified the potential root cause for this issue and have implemented a fix.  We are now monitoring to confirm that the impact has been mitigated.

We are currently investigating this issue.