Outage in Netskope
Service Impact to LON2, MAN1 Data Center.
Resolved MajorIncident Report
We are investigating a service impacting incident at the LON2, MAN1 datacenter(s) for the following service(s) NPA Gateway, Secure Web Gateway. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
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Latest Updates ( sorted recent to last )
MITIGATED
3 months ago - at 01/21/2026 11:46AM
The issue has been mitigated, we are continuing to monitor the results.
UPDATE
3 months ago - at 01/21/2026 11:45AM
Netskope identified an issue involving one of its service providers in the EU region. The issue was automatically mitigated at 11:10 UTC with no manual intervention required from Netskope. We are actively working with the service provider to complete a detailed root cause analysis and will share further updates as they become available.
UPDATE
3 months ago - at 01/21/2026 11:01AM
Netskope continues to investigate the issue.
INVESTIGATING
3 months ago - at 01/21/2026 09:52AM
We are currently investigating this issue.
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