Outage in Netskope
Service Impact to SJC2 Data Center.
Resolved MajorIncident Report
We are investigating a service impacting incident at the SJC2 datacenter(s) for the following service(s) Management Console WebUI. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
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Latest Updates ( sorted recent to last )
MITIGATED
6 days ago - at 01/22/2026 12:51AM
The issue has been mitigated, we are continuing to monitor the results.
MONITORING
6 days ago - at 01/21/2026 09:37PM
A fix has been implemented and we are monitoring the results.
UPDATE
6 days ago - at 01/21/2026 08:03PM
Netskope has identified a mitigation strategy and is currently working on validating it
INVESTIGATING
6 days ago - at 01/21/2026 06:58PM
We are currently investigating this issue.
Latest Netskope outages
Service Impact to SV5 Data Center. - about 5 hours ago
Service Impact to SJC1, SV5 Data Center. - about 18 hours ago
Service Impact to BOM2 Data Center. - 5 days ago
Service Impact to BOM2 Data Center. - 6 days ago
Service Impact to LON2, MAN1 Data Center. - 7 days ago
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