Outage in Netskope
Service Impact to BOM2 Data Center.
Resolved MajorIncident Report
We are investigating a service impacting incident at the BOM2 datacenter(s) for the following service(s) Secure Web Gateway for customers using DEIP. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
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Latest Updates ( sorted recent to last )
MITIGATED
3 months ago - at 01/22/2026 08:07AM
The issue has been mitigated, we are continuing to monitor the results.
UPDATE
3 months ago - at 01/22/2026 08:06AM
Netskope identified the issue and completed mitigation at 07:45 UTC. We continue to monitor the environment before confirming full resolution.
INVESTIGATING
3 months ago - at 01/22/2026 07:36AM
We are currently investigating this issue.
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