Outage in Netskope
Service Impact to SJC1, SV5 Data Center.
Resolved MajorIncident Report
We are investigating a service impacting incident at the SJC1, SV5 datacenter(s) for the following service(s) Event Logging. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
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Latest Updates ( sorted recent to last )
MONITORING
about 16 hours ago - at 01/27/2026 12:11PM
A fix has been implemented and we are monitoring the results.
UPDATE
about 16 hours ago - at 01/27/2026 12:11PM
Netskope has completed mitigation actions, and events are now being consumed by the management plane. Event backlogs are currently draining and are expected to fully clear within the next 30–45 minutes.
UPDATE
about 16 hours ago - at 01/27/2026 11:22AM
Netskope has identified the root cause and is actively working to mitigate the issue.
INVESTIGATING
about 17 hours ago - at 01/27/2026 10:32AM
We are currently investigating this issue.
Latest Netskope outages
Service Impact to SV5 Data Center. - about 5 hours ago
Service Impact to BOM2 Data Center. - 5 days ago
Service Impact to BOM2 Data Center. - 6 days ago
Service Impact to SJC2 Data Center. - 6 days ago
Service Impact to LON2, MAN1 Data Center. - 7 days ago
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