Outage in Netskope
Service Impact to ICN1 Data Center.
Major
March 30, 2026 - Started about 4 hours ago
Official incident page
Official incident page
Incident Report
We are investigating a service impacting incident at the ICN1 datacenter(s) for the following service(s) Secure Web Gateway. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
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Latest Updates ( sorted recent to last )
UPDATE
about 1 hour ago - at 03/30/2026 06:46AM
Netskope has engaged the relevant transit partners for ICN1 to expedite a resolution. We are closely monitoring the restoration efforts.
UPDATE
about 2 hours ago - at 03/30/2026 05:49AM
Netskope has identified the root cause of the issue and is currently developing a comprehensive remediation plan to ensure a full resolution.
MITIGATED
about 3 hours ago - at 03/30/2026 04:26AM
The issue has been mitigated, we are continuing to monitor the results.
INVESTIGATING
about 4 hours ago - at 03/30/2026 04:00AM
We are currently investigating this issue.
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