Outage in Netskope
Service Impact to SV5 Data Center.
Resolved MajorIncident Report
Summary AI Generated
Netskope experienced a major service incident at their SV5 datacenter that impacted CASB API Data Protection, Event Logging, and Management Console WebUI services for 7.5 hours. The company implemented a mitigation strategy that restored all affected nodes to online status. The issue was fully mitigated with continued monitoring to ensure service stability.
We are investigating a service impacting incident at the SV5 datacenter(s) for the following service(s) CASB API Data Protection, Event Logging, Management Console WebUI. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
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Latest Updates ( sorted recent to last )
MITIGATED
21 days ago - at 03/30/2026 11:02PM
The issue has been mitigated, we are continuing to monitor the results.
UPDATE
21 days ago - at 03/30/2026 10:41PM
All affected nodes have been restored to an online status.
MONITORING
21 days ago - at 03/30/2026 09:28PM
A fix has been implemented and we are monitoring the results.
UPDATE
21 days ago - at 03/30/2026 08:05PM
Netskope continues to actively implement a mitigation strategy.
UPDATE
21 days ago - at 03/30/2026 07:05PM
Netskope is actively working on implementing the mitigation strategy
INVESTIGATING
22 days ago - at 03/30/2026 06:06PM
We are currently investigating this issue.
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