Outage in Netskope
Service Impact to SJC1 Data Center.
Resolved MajorIncident Report
Summary AI Generated
Netskope experienced a major service incident at the SJC1 data center affecting the Management Console WebUI, lasting approximately 1.9 hours. The issue was investigated, a fix was implemented, and the incident was mitigated with ongoing monitoring confirmed shortly after.
We are investigating a service impacting incident at the SJC1 datacenter(s) for the following service(s) Management Console WebUI. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
Components affected
Netskope Management Console WebUITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MITIGATED
6 days ago - at 09/02/2026 05:36PM
The issue has been mitigated, we are continuing to monitor the results.
MONITORING
6 days ago - at 09/02/2026 05:03PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
6 days ago - at 09/02/2026 04:37PM
We are currently investigating this issue.
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