Outage in Netskope
Service Impact to SV5 Data Center.
Resolved Major
October 14, 2026 - Started 7 days ago
- Lasted about 4 hours
Incident Report
Summary AI Generated
Netskope experienced a major incident at the SV5 data center affecting the Digital Experience Management (DEM) service for approximately 3.9 hours. A fix was implemented and the issue was subsequently mitigated, with the team continuing to monitor the platform for stability.
We are investigating a service impacting incident at the SV5 datacenter(s) for the following service(s) DEM. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
Components affected
Netskope Digital Experience ManagementTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MITIGATED
7 days ago - at 10/14/2026 09:48PM
The issue has been mitigated, we are continuing to monitor the results.
UPDATE
7 days ago - at 10/14/2026 08:57PM
Netskope continues to monitor the platform
MONITORING
7 days ago - at 10/14/2026 08:08PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
7 days ago - at 10/14/2026 07:37PM
We are currently investigating this issue.
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