Outage in Netskope
Service Impact to US-BWAN Data Center.
Resolved MajorIncident Report
Summary AI Generated
Netskope experienced a major incident affecting Borderless WAN Management at the US-BWAN data center, lasting approximately 3.3 hours. The issue was investigated, a fix was implemented, and the incident was mitigated with continued monitoring confirmed at resolution.
We are investigating a service impacting incident at the US-BWAN datacenter(s) for the following service(s) Borderless WAN Management. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
Components affected
Netskope Borderless WAN ManagementTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MITIGATED
about 16 hours ago - at 10/20/2026 07:43PM
The issue has been mitigated, we are continuing to monitor the results.
MONITORING
about 17 hours ago - at 10/20/2026 06:38PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 17 hours ago - at 10/20/2026 06:20PM
We are currently investigating this issue.
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