Outage in NetSuite

NetSuite Service | US Phoenix 1

Resolved Major
March 27, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We're investigating an issue affecting the NetSuite service in US Phoenix 1. Further details will be provided shortly.

Customer Impact: The current scope and nature of the event are unknown at this time.

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/27/2023 10:02AM

We have resolved the issue affecting the NetSuite service impacting login for a subset of customers in US Phoenix 1.

Customer Impact:Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.
Start Time: 2023-03-27T08:06:42+00:00
End Time: 2023-03-27T10:00:05+00:00

MONITORING over 2 years ago - at 03/27/2023 09:31AM

We are applying a fix to mitigate the issue affecting the NetSuite service for a subset of customers in US Phoenix 1.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

IDENTIFIED over 2 years ago - at 03/27/2023 09:18AM

We have identified an issue affecting the NetSuite service impacting login for a subset of customers in US Phoenix 1.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

IDENTIFIED over 2 years ago - at 03/27/2023 08:45AM

We have identified an issue affecting the NetSuite service impacting login for a subset of customers in US Phoenix 1.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

IDENTIFIED over 2 years ago - at 03/27/2023 08:11AM

We have identified an issue affecting the NetSuite service impacting login for a subset of customers in US Phoenix 1.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

INVESTIGATING over 2 years ago - at 03/27/2023 08:06AM

We're investigating an issue affecting the NetSuite service in US Phoenix 1. Further details will be provided shortly.

Customer Impact: The current scope and nature of the event are unknown at this time.

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