Outage in NetSuite

SSO Login Problems

Resolved Major
September 14, 2023 - Started almost 2 years ago - Lasted 31 minutes
Official incident page

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Outage Details

We have identified an issue affecting the NetSuite service impacting login for a subset of customers in Amsterdam and Frankfurt. We are working to determine the necessary mitigation steps. Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 09/14/2023 03:51PM

We have resolved the issue affecting the NetSuite service impacting login for a subset of customers in Amsterdam and Frankfurt.

Customer Impact: Affected customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.
Start Time: 2023-09-14T15:17:13+00:00
End Time: 2023-09-14T15:50:55+00:00

IDENTIFIED almost 2 years ago - at 09/14/2023 03:24PM

We have identified an issue affecting the NetSuite service impacting login for a subset of customers in Amsterdam and Frankfurt. We are working to determine the necessary mitigation steps.

Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.

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