Outage in NetSuite

NetSuite Application UI | Multiple Regions

Resolved Major
March 14, 2025 - Started 20 days ago - Lasted about 9 hours
Official incident page

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Outage Details

We started investigating an issue which is affecting the NetSuite service in multiple regions. Further details will be provided shortly.
Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 03/14/2025 07:29PM

We have resolved the issue affecting the Application UI in Multiple regions.

Customer Impact: Customers may have experienced a degradation of service when using the Application UI including ERP functionality.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2025-03-14T10:47:54+00:00
End Time: 2025-03-14T19:20:00+00:00

MONITORING 20 days ago - at 03/14/2025 06:51PM

We are applying a fix to alleviate the issue affecting the Application UI in Multiple regions. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress.

Customer Impact: Customers may experience a degradation of service when using the Application UI including ERP functionality.

ETA: Service recovery is expected within 1 hour.

MONITORING 20 days ago - at 03/14/2025 06:04PM

We are applying a fix to mitigate the issue affecting Application UI in Multiple regions.

Customer Impact: Customers may experience a degradation of service when using Application UI including ERP functionality.

ETA: Service recovery is expected within the next 2 hours.

MONITORING 20 days ago - at 03/14/2025 02:38PM

We are applying a fix to mitigate the issue affecting Application UI in Multiple regions.

Customer Impact: Customers may experience a degradation of service when using Application UI including ERP functionality.

ETA: Service recovery is expected in approximately 3 hours.

MONITORING 20 days ago - at 03/14/2025 01:56PM

We are applying a fix to mitigate the issue affecting Application UI in Multiple regions.

Customer Impact: Customers may experience a degradation of service when using Application UI including ERP functionality.

IDENTIFIED 20 days ago - at 03/14/2025 01:12PM

We have identified the issue affecting Application UI in Multiple regions and a fix is being prepared.

Customer Impact: Customers may experience a degradation of service when using Application UI including ERP functionality.

IDENTIFIED 20 days ago - at 03/14/2025 12:44PM

We have identified the issue affecting Application UI in Multiple regions and a fix is being prepared.

Customer Impact: Customers may experience a degradation of service when using Application UI including ERP functionality.

IDENTIFIED 20 days ago - at 03/14/2025 12:04PM

We have identified the issue affecting Application UI in Multiple regions and a fix is being prepared.

Customer Impact: Customers may experience a degradation of service when using Application UI including ERP functionality.

IDENTIFIED 20 days ago - at 03/14/2025 11:32AM

We have identified the issue affecting Application UI in Multiple regions and a fix is being prepared.

Customer Impact: Customers may experience a degradation of service when using Application UI including ERP functionality.

IDENTIFIED 20 days ago - at 03/14/2025 11:06AM

We have identified the issue affecting Application UI in Multiple regions.

Customer Impact: Customers may experience a degradation of service when using Application UI including ERP functionality.

INVESTIGATING 20 days ago - at 03/14/2025 10:56AM

We're investigating an issue affecting Application UI in Multiple regions.

Customer Impact: Customers may experience a degradation of service when using Application UI including ERP functionality.

INVESTIGATING 20 days ago - at 03/14/2025 10:47AM

We started investigating an issue which is affecting the NetSuite service in multiple regions. Further details will be provided shortly.

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