Outage in NetSuite

NetSuite SuiteCommerce | Multiple Regions

Resolved Major
March 17, 2025 - Started 17 days ago - Lasted 26 minutes
Official incident page

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Outage Details

We started investigating an issue which is affecting the NetSuite service in multiple regions. Further details will be provided shortly.
Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 03/17/2025 11:02AM

We have resolved the issue affecting SuiteCommerce in Multiple regions.

Customer Impact: Customers may have experienced a degradation of service when using SuiteCommerce including Webstores and InStore.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2025-03-17T10:36:59+00:00
End Time: 2025-03-17T11:00:00+00:00

MONITORING 17 days ago - at 03/17/2025 10:54AM

We are applying a fix to mitigate the issue affecting SuiteCommerce in Multiple regions.

Customer Impact: Customers may experience a degradation of service when using SuiteCommerce including Webstores and InStore.

INVESTIGATING 17 days ago - at 03/17/2025 10:46AM

We're investigating an issue affecting SuiteCommerce in Multiple regions.

Customer Impact: Customers may experience a degradation of service when using SuiteCommerce including Webstores and InStore.

INVESTIGATING 17 days ago - at 03/17/2025 10:36AM

We started investigating an issue which is affecting the NetSuite service in multiple regions. Further details will be provided shortly.

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