Outage in NetSuite
NetSuite Application UI and SuiteCommerce | AP Tokyo
Resolved MajorIncident Report
Summary AI Generated
NetSuite experienced a major service degradation in the AP Tokyo region affecting the Application UI and SuiteCommerce, including ERP functionality and Webstore Checkout capabilities. Customers experienced reduced service quality when accessing these core NetSuite features during the incident. The issue was resolved after 56 minutes through the application of a targeted fix.
We're investigating an issue affecting the NetSuite Application UI and SuiteCommerce in AP Tokyo. Further details will be provided shortly.
Customer Impact: The current scope and nature of the event are unknown at this time.
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 06/09/2026 01:04PM
We have resolved the issue affecting NetSuite Application UI and SuiteCommerce in AP Tokyo.
Customer Impact: Customers may have experienced a degradation of service when using NetSuite Application UI and SuiteCommerce including ERP functionality and Webstore Checkout.
If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.
Start Time: 2026-06-09T12:06:00.748000+00:00
End Time: 2026-06-09T13:02:22.696000+00:00
MONITORING
11 days ago - at 06/09/2026 12:53PM
We are applying a fix to mitigate the issue affecting NetSuite Application UI and SuiteCommerce in AP Tokyo.
Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI and SuiteCommerce including ERP functionality and Webstore Checkout.
INVESTIGATING
11 days ago - at 06/09/2026 12:18PM
We're investigating an issue affecting NetSuite Application UI and SuiteCommerce in AP Tokyo.
Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI and SuiteCommerce.
INVESTIGATING
11 days ago - at 06/09/2026 12:08PM
We're investigating an issue affecting the NetSuite Application UI and SuiteCommerce in AP Tokyo. Further details will be provided shortly.
Customer Impact: The current scope and nature of the event are unknown at this time.
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