Between 08:13 and 09:30 UTC on August 3rd, 2026, New Relic customers in the EU and US regions experienced delays or errors loading the Alerts and Issues page in the New Relic UI, affecting both Alerts and Dashboards components in both regions. The incident lasted approximately 20 minutes before being resolved. Affected users were advised to close and reopen the Alerts page to restore normal functionality.
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Between 08:13 and 9:30 UTC on August 3rd, customers in the EU and US regions may have experienced an issue when trying to load the Alerts and Issues page in the New Relic UI. The issue is now resolved, and the impacted services have returned to normal service. Please close and re-open the Alerts page to resolve the issue.
We are investigating an issue where some customers in the EU and US regions may experience delays or errors when viewing the alerts and activity page.
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