Major
March 4, 2026
March 2026: Issue with screenings via ComplyAdvantage
Detected
Mar 4, 2026 7:39 AM EST
·
Resolved
Mar 4, 2026 8:45 AM EST
·
Duration
about 1 hour
NewBanking experienced a major incident affecting their ComplyAdvantage Integration, which handles customer screenings. The issue impacted the screening functionality for 1.1 hours before being resolved. The incident was investigated and successfully resolved without further details on the specific cause or impact scope.