Outage in Nexcess

Nexcess Customer Portal Degraded

Resolved Minor
November 03, 2022 - Started almost 3 years ago - Lasted about 4 hours
Official incident page

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Outage Details

We have identified an issue impacting the stability of the Nexcess customer portal/dashboard. Our engineers are currently looking into this. Thank you for your patience. As we have updates we will post them here. If you have any questions feel free to reach out to our support at 1-866-639-2377 or support@nexcess.net.
Components affected
Nexcess Customer Portal
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 11/04/2022 02:08AM

The Nexcess customer portal/dashboard has remained stable and the issue has been resolved.

MONITORING almost 3 years ago - at 11/03/2022 11:48PM

Our engineers have stabilized the portal/dashboard environment and will continue monitoring for any further issues.

INVESTIGATING almost 3 years ago - at 11/03/2022 10:34PM

We have identified an issue impacting the stability of the Nexcess customer portal/dashboard. Our engineers are currently looking into this.

Thank you for your patience. As we have updates we will post them here.
If you have any questions feel free to reach out to our support at 1-866-639-2377 or support@nexcess.net.

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