Outage in Nexcess

Website and Service Provisioning Disruption

Resolved Minor
February 24, 2023 - Started over 2 years ago - Lasted 1 day
Official incident page

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Outage Details

Our Developers have identified an issue impairing the provisioning of new sites and services through our customer portal. A change to correct the problem is in review at this time. We apologize for any inconvenience or disruption in workflow this may have created. Our team can be reached via email at support@nexcess.net, through the customer portal (https://my.nexcess.net) via ticket or chat, or by calling toll-free at 866-639-2377 or +1-517-322-0434 (international).
Components affected
Nexcess Customer Portal
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 02/26/2023 12:14AM

This incident has been resolved.

MONITORING over 2 years ago - at 02/24/2023 08:55PM

Our team has deployed the fix though results are still being monitored at this time. Thank you for your continued patience.

IDENTIFIED over 2 years ago - at 02/24/2023 08:18PM

Our Developers have identified an issue impairing the provisioning of new sites and services through our customer portal. A change to correct the problem is in review at this time.

We apologize for any inconvenience or disruption in workflow this may have created. Our team can be reached via email at support@nexcess.net, through the customer portal (https://my.nexcess.net) via ticket or chat, or by calling toll-free at 866-639-2377 or +1-517-322-0434 (international).

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